INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What skincare brands do you offer?

We offer a curated selection of top beauty brands, including The Ordinary, CeraVe, and Soap & Glory. Our products are carefully chosen to deliver effective results for various skin concerns.

How can I place an order?

Placing an order is simple! Just browse our website, add your desired items to the cart, and proceed to checkout. You’ll receive an order confirmation email once your purchase is complete.

What are your shipping options?

We offer standard and express shipping within Pakistan. Shipping fees and delivery times are displayed at checkout based on your location.

Can I return or exchange a product?

Yes, we accept returns and exchanges on unopened, unused products within 3 days of delivery. For more details, please refer to our Return and Refund Policy.

Are your products authentic?

Absolutely! We guarantee that all products sold on The Neon Wellness are 100% authentic and sourced directly from trusted suppliers.

INFORMATION ABOUT US

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