1. Shipping Areas

We currently offer shipping within Pakistan. Unfortunately, we do not ship internationally at this time.

2. Processing Time

Orders are processed within [Insert Number of Days, e.g., 1-2 business days] from the time of purchase. Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Methods and Costs

We offer various shipping options:

• Standard Shipping: Typically delivered within [Insert Number of Days, e.g., 3-5 business days].
• Express Shipping: Typically delivered within [Insert Number of Days, e.g., 1-2 business days].

Shipping costs are calculated based on the weight of your order and your delivery location. The shipping fee will be displayed at checkout.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on our website or the courier’s website.

5. Shipping Delays

While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, shipping carrier delays, or high order volumes may impact delivery times. We appreciate your patience and will do our best to keep you informed of any delays.

6. Delivery Issues

If you encounter any issues with your delivery, such as a missing or damaged package, please contact us at [Insert Contact Email]. We will work with you to resolve the issue and ensure you receive your order.

7. Order Changes and Cancellations

If you need to make changes to your order or cancel it, please contact us as soon as possible at [Insert Contact Email]. Once your order has been processed or shipped, we may not be able to make changes or cancel it.

8. Contact Us

For any questions regarding shipping, please reach out to us at:

The Neon Wellness
Phone: 0331833111
Email: [Insert Contact Email]
Website: www.neonwellness.com